Showing posts with label The Brown House. Show all posts
Showing posts with label The Brown House. Show all posts

Wednesday, November 23, 2022

Thanksgiving Thoughts

Re-arrangement for the Holidays
Someday I will write the full story about the four-year project of building the Brown House and I'll include photos from the progressing stages of construction.  One aspect of the building I will summarize here is that it cost about 1/3 more than we expected and had in our pockets. So much money.  And we had to go into debt and we knew we'd eventually have to sell a little rental house we owned to pay it off.  The interest on the loan happened to be variable, and with inflation climbing so high and the Federal Reserve Bank raising the rates, the cost was becoming painful. 

So, we sold the rental house (The Grey House) to the tenant and paid the debt off, leaving something extra to invest.  After many years, finally, we are now drawing a positive income, and this is one of the things I am most thankful for this year.  Though it is a lot of work, especially the cleaning.  

To me, clean is clean.  There are no grades of clean. Humanly speaking, however, we can only bear so much tedium. So far we have not been able to find anyone who will clean to my standard. At this point, it doesn't matter who cleans, I will always check afterwards and find "things".  I don't want to get distracted here, because I only want to say I feel we are not so much in the hospitality business with cleaning as a required sideline, but we are in the cleaning business with a hospitality sideline.

It was startling to realize and admit that we are a part of the tourist industry.  But for us, that specialty of the industry—hospitality—is more than providing a roof for an impersonal out-of-towner as much as it is sharing what we love, our home, with a fellow creature, who in turn helps us afford to share.

Some weeks ago a woman booked the Brown House for a full Thanksgiving holiday, and I was happy that we could provide the setting for their special get-together, that we would become a part of their permanent family memory.  All of our guests so far had from zero to, maximum, 10 reviews.  This person had about two dozen perfect 5-star ratings. Royalty. So, I wanted to roll out the red-carpet, or specifically, the fall-themed table cloth.  

As the house construction had moved to the end phases, our plan for the main room furniture layout was to place the dining table in the prime location—the window corner—and, as where we live (the Red House), have the table reach into the kitchen.  But with the furniture we bought, it wouldn't all fit how we liked, so we put the comfy sitting furniture in the prime spot.  It was nice, but the table had been pushed into the less-than-glamorous, relatively dark space of the room that remained.  Back to the present: I asked the upcoming guest beforehand about switching it all around and extending the table to make it the hub. The key to setting all that extra work in motion was if she was going to cook a Thanksgiving meal, or just go out to dinner?  I received the answer when she sent me a list of cooking tools and asked what we had and didn't have. She was thrilled about us switching it all around, and yes, it took a couple extra hours. 

Since the guests would be arriving well after dark we also "left the light on" and that's a post for the future. Hint: we have 116 LED lights associated with the Brown House, not counting the night-lights.

So, after hours of driving, the guest and her family got in late last night. And here is what she sent me just before midnight:  "I forgot to text at 10:15 when we arrived bc we were so enamored with your place!  It's so incredible...sparkling clean, wonderful array of antiques and other gems, and such great workmanship and artistry.  We just love it here and are so amazed at what you created!"

And this is what makes the extra work worthwhile.

 


Friday, November 11, 2022

Eleven Essential, Big Rules on How to Earn a Coveted One-Star Review from Your Vacation Rental Host

Sample of artwork in the Brown House
Everyone is concerned about their online reputation these days. Reviews of you and your conduct become part of your permanent record that, unlike school grades, but like a rap-sheet, is totally public. If you want to really make a statement in virtual-land, and you ever stay in short term rentals, be sure to follow as many of these rules as possible.

1. Don’t pay attention to any of the material your host sends you. This is essential to achieve that one star review for several important reasons, which I will refer to in the list.

2. Remember, a vacation rental in a private home is exactly like a cheap hotel room, which means you can treat the host, staff, and the rental itself with as much disrespect as you can muster. If you see the host, just keep walking and say something, brief, meaningless, and insincere. Never thank them for their beautiful place and hospitality.

3. Don’t bother writing a review of your stay. It’s a waste of your time and no one will read it anyway. And if you do happen to blow it and write a positive review, it will mean the host can raise the rent for next time. Better even is writing a bad review, and especially complain about things that the host told you about in the material they sent you. Like if they say upfront they don’t have a large TV, you complain about not them having one.

4. Show up at least a half hour before the stated check-in time without asking and stay at least a half hour after the check-out time. This will be fun, as the host will be in a muck sweat to clean while you are in the way.

5. Leave all your trash scattered here and there throughout the place, as it suits your convenience. You’ve already paid a huge amount of money for the rent and the cleaning fee, so you are entitled make life easy for yourself. If you clean any of your nasty messes, the cleaners won’t earn their money. For extra points, bring your smelly food garbage from home and stuff it into one of the inside garbage cans.

6. Be sure to bring your pet to the Pet Free rental—they are always cleaner--then when the host later finds animal hair everywhere and asks if you brought a cat, tell them you left it at home with a sitter. Don’t tell them you brought your ferrets. Hosts are sensitive to bad reviews, so you can lie and bully them into submission.

7. If you accidentally or purposefully cause damage, never tell the host. They probably won’t see it until it’s too late, and then will not know exactly who did it.

8. When you make your booking, select dates that begin on a Saturday night or end on a Saturday. You will save money because Friday and Saturday nights are more in demand and hosts charge more for them. This keeps the host from making more money. Another trick is to check out on New Years Eve day, or otherwise cut any holiday season in half, thus preventing someone else from enjoying the whole holiday and the host from making a fortune.

9. Lie, and lie, and lie about everything. Or tell them nothing. Whatever they may say, hosts love not knowing what is going on in their place.

10. When you make a booking, always ask for a discount, inventing a sob story about how you are only trying to have a family reunion with your brother and mom for the first time in 10 years, and everything is so expensive, and that you might have to borrow money to afford the fees. Or make up your own stories. For extra effect, flatter the host. Hosts feel guilty about being rich enough to own a second home, or an extra room, so they always cave.

11. Ask the host all kinds of questions, especially ones they’ve answered in their online literature, and get them to invest considerable time with you. Treat them like new-found friends. Then later on cancel the reservation at the last moment while you can still get a full refund. The downside to this is the host can’t write that one-star review. The upside is that they will never let you book their place ever again and you will save a ton of money.

12. Leave all the lights on, inside and out, even in the daytime when you are out and about. You are bringing light to the world and inspiring the climate activists.

13.  Attempt to break the world record for how many full-garbage-bags/poundage/per day of trash you can leave behind.  Extra credit for whole watermelons and such.  Hint: recyclables add to the bulk, so don’t separate those.